Last updated: Sept. 28., 2026.
This Privacy Policy explains how AB Medical Technologies, Inc., doing business as Mallard Medical ("Mallard Medical," "we," "us," or "our"), collects, uses, and shares personal information when you visit mallardmedical.com (the "Site"), request a quote, or otherwise contact us. Mallard Medical designs and manufactures veterinary anesthesia ventilators and sells them to veterinary practices, universities, research institutions, zoos, and other professional organizations.
Information you give us. When you request a quote or contact us through the Site, by email, or by phone, we collect:
If you become a customer or ask for support, we may also collect order, shipping, warranty, and service details, such as unit serial numbers and support history.
Information collected automatically. When you use the Site, we and our service providers automatically collect certain information through cookies and similar technologies, including:
We do not collect payment card information through the Site, and the Site is not designed to collect sensitive personal information.
We use personal information to:
If you are in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information on the following legal bases:
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. We share it only as follows:
Embedded videos. Our support and product pages include videos hosted by YouTube and Vimeo. When you play (and in some cases load) an embedded video, those providers may collect information about your device and viewing activity under their own privacy policies.
We use the following categories of cookies:
Where required by law, we ask for your consent before setting non-necessary cookies. You can change your choices at any time using the Cookie Settings link on the Site. You can also block or delete cookies in your browser settings, opt out of Google Analytics with the Google Analytics opt-out browser add-on, and manage Google ad personalization at Google Ad Settings. Our Site recognizes the Global Privacy Control (GPC) signal as a request to opt out of advertising cookies.
We keep personal information for as long as needed for the purposes described in this policy. Inquiry and quote information is generally kept for as long as we have an active or potential business relationship with you. Because our products are used for many years, customer, sales, warranty, and device records may be kept for the service life of the equipment and as required by medical device, tax, and other legal requirements. Analytics data is retained according to our Google Analytics settings. When information is no longer needed, we delete or de-identify it.
Marketing emails. You can unsubscribe from marketing emails at any time by using the link in the email or contacting us. We will still send you non-marketing messages about your quote, order, or equipment.
Your privacy rights. Depending on where you live, you may have the right to:
To make a request, email support@mallardmedical.com or call (530) 605-2522. We will verify your request before acting on it, and you may use an authorized agent to make a request on your behalf. We will not discriminate against you for exercising your rights. If you are in the EEA, UK, or Switzerland, you may also lodge a complaint with your local data protection authority.
California and other U.S. state residents. In the past 12 months, we have collected the categories of personal information described in Section 1: identifiers (such as name, email, phone, and IP address), professional information (such as your employer or institution), commercial information (such as products you're interested in or purchased), internet activity (such as Site usage), and approximate geolocation. We collect this information from you, your devices, and our service providers, for the purposes in Section 2, and we disclose it to the categories of recipients in Section 4. We do not sell personal information. Our use of Google Ads conversion tracking may be considered "sharing" under California law; you can opt out using Cookie Settings or a GPC signal. We do not use or disclose sensitive personal information for purposes that would require offering a right to limit.
Mallard Medical is based in the United States, and your information will be processed in the United States and in other countries where we or our service providers and distributors operate. These countries may have different data protection laws than your country. Where required, we use appropriate safeguards for transfers, such as the European Commission's Standard Contractual Clauses.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
The Site is intended for veterinary and other professionals and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.
The Site links to other websites, including our LinkedIn, Facebook, and Instagram pages. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date. If we make material changes, we will provide additional notice where required by law.
AB Medical Technologies, Inc., dba Mallard Medical 20272 Skypark Drive, Redding, CA 96002, USA Email: support@mallardmedical.com Phone: (530) 605-2522
